Shipping Policy
Processing time
All orders are dispatched within 2 - 3 business days.
Orders that include stitching or alterations are dispatched within 6-7 days.
Shipping time
Standard Shipping: Most items arrive within 7-15 business days of the shipment date.
Expedited Shipping: Pls contact us at support@thecuriousdraft.com
We are not responsible for delays in shipping caused by the courier.
Shipping Charges
We offer flat rate of $25 for all orders under 200$
Free Shipping
Free Shipping is offered on all orders above $200 USD.
Custom Duties
Please note that all customs and duty fees are the customer's responsibility to pay.
Any made-to-order orders above $800 do incur import fees which is also the customer's responsibility to pay. Some shipments will be sent on a DDU (Delivered Duty Unpaid) basis, and you will be charged duties and taxes by the shipping provider when they deliver your order. Payment of these is necessary to release your order from customs.
Tracking Your Order:
You will receive a confirmation email with your order details once your order is processed, usually within 48 hours of purchase. A second email with your tracking number and a link to track your package will be sent once the order is shipped.
If there are any issues with your tracking number or the delivery of your package, please contact the shipping carrier directly before reaching out to us. Tracking information may take 1 to 4 days to update. In rare cases, tracking information may not update, but the package will still arrive within the expected delivery timeframe. If your order does not arrive after the estimated delivery time, please contact us for assistance.
Please note : Due to the personalized nature and to ensure the quality of our products, it takes longer to fulfill your orders.